Terms And Conditions
Our Company has created this
"Site Policy") to demonstrate our commitment to the privacy of our
website visitors and the right of privacy throughout the Internet. Privacy on
this website (the "Site") is of great importance to us. Because we
sometimes gather important information from our visitors, we have established
this policy as a means to communicate our information gathering and
dissemination practices. By using this Site, you are agreeing to the T&C of
the Site Policy.
the right to change the Site Policy. If we decide to revise the Site Policy, we
will post a notice at least thirty days prior to making any material changes.
Your continued use of this site, including use after the posting of any changes
to these T&C, will be deemed acceptance by you of the Site Policy.
Respect User's Privacy
visit this Site to read information about our company, products, and services
without telling us who you are and without revealing any personal information.
the usefulness of our site, measures are in place that allow us to analyze non-identifying,
aggregate usage, and volume statistical information from Site visitors in order
to administer our Site, and to constantly improve the quality of our services
and site’s performance.
gathered may include, but is not limited to the following: the activity of the
visitor's browser when the visitor is viewing the Site; the site path of
visitors; the time visitors come to the Site; how long the visitors stay on our
Site and on a specific page. Please note that this is not personal information,
only general summaries of our visitors' usage of the Site.
Personally Identifiable Information
We do not, as standard practice, collect personal
information through the Site. However, under some circumstances, we may collect
basic identifiable data which includes but is not limited to name, phone
number, e-mail address, personal address, job title, IP address and usage data.
This is done through the usage of web forms that you submit to us and certain
How We Use Your Personal Data
for any reason we do collect personal information through your use of the Site,
it will be collected and processed for the following purposes:
● To personalize your visit to our
website and our internet services which may assist you while you are using
those services only.
● To contact you and respond to
● To provide marketing materials
including but not limited to our newsletter, publications, push notifications,
information of networking events, and conferences.
● To process applications and
inquiries in our recruitment and employee selection.
● To analyze and improve our
business and website operation.
● To create statistical
information for the benefit of our website development.
Who We Disclose Your Personal Data To
Your personal data is strictly
shared with the staff and representatives of our company and only with those
that are required to perform relevant tasks that you request from us.
cases we may engage third party service providers to facilitate our services.
In these rare cases your personal data will be shared with these third parties
but your personal data will be carefully processed under our instructions.
These third parties will access your personal data only to perform services and
assist us to perform relevant tasks.
We will not disclose any personal information to any
third party for any other purpose without your consent. In the event we were
ordered to disclose your Personal Data by law, we will also ensure that you are
aware of any such request.
How Long We Keep Your Personal Data
Your personal data will be retained for only the time period
necessary to fulfill the purposes for which it was collected or for a longer
period if we are required to do so to comply with our obligations to you.
Our Site has security measures in place to help protect
against the loss, misuse, and alteration of the data under our control. When
our Site is accessed, Secure Socket Layer (SSL) technology protects information
using both server authentication and data encryption to help ensure that the
data is safe, secure, and available only to our company. Finally, we provide
unique usernames and passwords that must be entered each time an employee logs
onto our database. These safeguards help prevent unauthorized access, maintain
data accuracy, and help ensure the appropriate use of all data.
Access: You can request access to or receive a
copy of your personal data we collected during your visit to our website. Under
some circumstances, we are entitled to deny your request.
Data portability: You can request for your
personal data to be transferred to a third party in machine-readable format.
Rectification: If you believe personal data we
collected is not accurate or updates need to be made, you can contact us to
rectify the accuracy of your personal data.
Objection: You can contact us to cease the
processing of your personal data.
Restriction: You can contact us to
restrict the processing of your personal data in the event that your personal
data is no longer necessary for the purposes for which it was collected; your
personal data we hold is not accurate; or your personal data has been
Consent withdrawal: By default you have consented
to allow us to process your personal data, such consent can be withdrawn at any
time. Once we receive notice of your need to withdraw the data collected, we
will cease the processing of your data unless we are ordered not to cease by
Deletion: You can contact us to erase or destroy
your personal data if the personal data is no longer necessary for the purposes
for which it was collected; or your personal data has been unlawfully
processed; or you withdraw your consent.
Complaint: If you believe your rights related to
your personal data have been infringed by our actions, you are entitled to
report such actions to the authorized government officer for further
Third Party Sites
This Site may contain links to other websites. We are not
responsible for the website privacy practices or the content of these other
of these other websites to understand their policies. Customers and visitors
who access a linked site may be disclosing their private information. It is the
responsibility of the user to keep such information private and confidential.
If you have any questions or would like more information
concerning how we handle your information or any privacy issues, please do not
hesitate to contact us.
DELIVERY, SHIPPING, CANCELLATION
AND REFUND POLICY
This document sets out the delivery, shipping, cancellation, and refund
policy that applies to customers that makes a purchase at our website. By
placing an order through our website, you will be agreeing to the following terms:
& DELIVERY COSTS
costs are included in our pricing and is collected with the purchase online. We
do not provide Cash On Delivery (COD) service.
2. DELIVERY TERMS
endeavour to dispatch as per customer’s preferred timeslot as ordered. We
operate seven days
week, during standard our business hours, except on national holidays. In these
instances, we take steps to ensure delivery delays will be kept to a minimum.
2.2 Change Of Delivery Address
change of delivery address or delivery location, we can accommodate the change at
any time 24 hours before the order or service has been scheduled for. Please
call our customer care service at: 
will send a notification to your email and mobile phone devices with tracking information
on the date of the scheduled service.
TO HEALTHCARE VISITS
4.1 Reschedule or change the address of a
service is only permitted if the reschedule or change of address takes place 24
hours or more before the visit start time
4. 2 We may, at our discretion, waive any change
fees under extenuating circumstances.
you cancel a service:
(a) if the cancellation takes place 24
hours or more before the visit start time, the visit cancellation fee is 15% of
the service fee.
(b) if the cancellation takes place less
than 24 hours of the visit start time, the cancellation fee is 100% of the total visit
will be processed within 90 days of the date of request.
all customer service enquiries, please email us at Support@HelpDeliver.Asia